GH
Gary H

1 reviews | Active since Jul 2015

01 Mar 2016, 17:46

Reference Number: ***5e2e

Application expired<br> <br> Your Student Loan application is complete and has been submitted for processing done <br> <br> As a customer for many years , as you see above , one minute its complete next its expired <br> what happened to customer service. <br> I even sent some secured messages and a few months go by and no answer.<br>

0
Replies (2)
Standard Bank
Standard Bank's reply02 Mar 2016, 14:27
Official
Hello garyht,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
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Best regards,

GH
Gary H's update04 Aug 2017, 21:58
Reviewer Update

Its been many months and i am still waiting for a so called resolution specialist