1 reviews | Active since Jul 2010
REFERENCE NO *** MR G R VAN LEEUWEN
Credit Card department Last year around November 2018 a small amount went fraundelant of the credit card Credit card department stop card immediately and sorted the problem out
This year sept/oct 2019 there where no funds available on credit card but because they good payers they let a amount of +-R1323.00 go off my parents (which is old and sick) contact credit card immediately and stop everything that happened in the morning and then in the the evening an another amount of *-R1929.00 for the same people went of how that can happen I dont know. They overdrawn and paying a massive interest rate on on that 2 amount.
But best of all they where advise to only pay the interest every month but collections keep on phoning because they in arrears and that is due to somebody who is involved with this ******** if there is no money available in Credit Card they not allowed to let to amounts go of over the limit that is *******.
And apparent it is a subscribtion they app**** for and the last time they bought something was in may month through takealot
My parents is old dad in and out the hospital and they stressing due to threats and rude collection department
Mrs J S Bradley (Daughter of Mr and Mrs Van Leeuwen)
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
