ZG
Zandile G
1 reviews | Active since Nov 2015
16 Jan 2016, 07:19
REF no:***
Standard bank issued my bank statement to the incorrect person, as a result the person used my details to apply for a credit card. i put in a complaint and an incident was logged REF no: ***. I recieved an sms on the 4/01/2016 stating that the matter was resolved so i went to the bank to find out how was the matter resolved and the feedback i got was that the person handling the case will contact me. Im still waiting for feedback.
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Standard Bank's replyOfficial
21 Jan 2016, 13:04Hello Zandy24,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Jan 2016, 13:04
Official
Hello Zandy24,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***