BB
Beroon B

1 reviews | Active since Aug 2018

31 Aug 2018, 20:39

ref: Annual S/C Charge

I have just checked my account and found 2 debit order ref: Annual S/C Charge go off to the value of R160 and some change.

I did not approve of any new charges nor was I made aware of this.

What kind of service are you offering but allowing debit orders like this on multiple accounts without informing your clients.

0
Replies (8)
Standard Bank
Standard Bank's reply01 Sept 2018, 04:39
Official

Good Day

We apologize for the inconvenience and frustration in your experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:28
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Sept 2018, 15:29
Official

Good day

We confirm that feedback was provided to you in this regard.

Regards

Complaint Resolution Centre
***
*** (fax)
***