RJ
Raymond J

1 reviews | Active since Nov 2010

09 May 2018, 14:24

Red tape is costing me money

I've app**** for a second bond which was granted. The problem however is that I'm not allowed to make use of my own attorneys (and YES, they ARE on the Standard Bank board). I can get a discounted rate by them, and in the process you're costing me thousands of rands. Bureaucracy at it's best.

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Replies (1)
Standard Bank
Standard Bank's reply10 May 2018, 08:35
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Regards,

Complaint Resolution Centre

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