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Masupa M

1 reviews | Active since Aug 2021

03 Oct 2025, 11:07

RED TAPE!!!

Nah you guys… l understand that you’re tightening up security, but in the process you are making it impossible and using your services is not practical anymore. Imagine having to make a call that you’ll be made to wait for over an hour just to verify Apple Pay? No no no!!!

0
Replies (2)
Standard Bank
Standard Bank's reply03 Oct 2025, 11:14
Official
Dear Masupa

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply06 Oct 2025, 11:03
Official
Dear Masupa 

Thank you for taking our call.

We are glad that you managed this matter with our team.

Continue to have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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