1 reviews | Active since May 2016

02 Jun 2016, 07:39

Rectless Lending

<p>Good day,</p> <p>Please kindly investigate wether the correct process was followed when increasing my overdraft limit from R6000.00 to R40000.00 as I have now been receiving unpleasent calls and smses telling me about being summoned to the court and being black listed. My issue is, I had an advance account with the bank at the time on applying for this overdraft, how was it approved and was the correct procedure followed in this regard. If yes, please give me the paperwork supporting this the overdraft application and the notes put by the approving person, only then, will I pay. Failure to this, I will have to persue this further with the Ombudsman or the credit regulator. Please investigate and come back to me. ID number *** </p>

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Replies (1)
Standard Bank
Standard Bank's reply02 Jun 2016, 11:03
Official

Good day Nompumelelo Hlatshwayo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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