1 reviews | Active since Mar 2009
RECTIFY MY STATUS
Never have I ever dealt with an organisation as poorly client focused as Standard Bank. It's almost a decade now when the bank messed up so badly and every few years something pops up to remind me of my horrific experience!!!
I have been trying to rid myself of this bank yet everytime I request that my accounts be closed, lack of support from the bank, my accounts remain open and then yet again as always I get called by attorneys threatening legal action.
YET AGAIN, I remind you that I work for a bank and I am expected to keep a clean credit record and YET AGAIN, I am faced with due stress and pressure hearing that legal action is pending.
*** do I need to do to rid myself of you. HOW MANY TIMES DO I NEED TO REQUEST THAT MY PROFILE BE CLOSED AND DELETED WITH YOU????????????????????????? Is almost a decade not timeous enough for you to action my request. I suspect thanks to this ***** up the overdraft costs must have put the account into arrears. THAT IS NOT MY FAULT!!!!
GO BACK TO MY OMBUDSMAN COMPLAINS, GO BACK TO MY NUMBEROUS INTERNAL AND HELLO PETER COMPLAINTS. Read them and explain to me how difficult is it to follow the instruction that said I WANT ALL MY ACCOUNTS with this very insanely frustrating organisation CLOSED.
I WILL NOT CARRY ANY COSTS NOR WILL I ENTERTAIN ANY THREATS OF PENDING LEGAL HANDOVERS FROM YOUR THIRD PARTY VENDORS!!!!!!!!!!!!!!!!!!!!
RECTIFY THIS SITUATION!!! CLEAR MY NAME OR PERHAPS I MAY NEED TO RESORT TO THE LEGAL ACTION. I CANNOT BE BURDENED BY THIS INFURIATING ORGANISATION EVERY FEW YEARS DUE TO YOUR INCOMPETENCE!!!!!!!!!!!!!!!!!!!!!!!!
I CANNOT ANYMORE - I CANNOT GO THROUGH SAME RIGMAROLE AGAIN.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Best regards,
