EA
Edward A

1 reviews | Active since Jun 2024

11 Jul 2024, 09:48

Recommended.

Malebo , Phumzile P <***> . Sometimes exceptional people arrive and today i want to make a dual compliment. Firstly to the lady above and Bongani from.the homeloan dept. Both on different occasions ,proved that by providing concentrated client liason skills complicated issues and non can be solved in a quick.and effective manner..Both of them assisted beyond there dept limitations and brought honour back to standard bank ever challenging system which at most frustrates clients .

0
Replies (3)
Standard Bank
Standard Bank's reply11 Jul 2024, 10:16
Official
Hi Edward

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.  Kindest regards, Standard Bank Hello Peter Team*** 
EA
Edward A's update11 Jul 2024, 12:32
Reviewer Update
To standard bank. Your customer service is beginning to amaze me.definite positive improvements. Positivity is contagious. The following agent lady Mercy Phiri
PBB | Voice Branch | Universal Banker
Tel +27 (0)860 123 000 / www.standardbank.com
Home Loans – *** has given me such great service just now and explained to me in detail how to interpret my bond statement. Not only did advise me but financially educated me . Im.so proud of her for being so patient kind and considerate. Plse reward her for her great service
And thanks Miss Mercy Phiri.
Standard Bank
Standard Bank's reply11 Jul 2024, 12:33
Official
Hi Edward

Thank you so much for your rating and your kind words. We have sent your compliment to the relevant department so they can celebrate their win. We appreciate you taking the time to share your excellent experience with us.  Kindest regards, Standard Bank Hello Peter Team***