1 reviews | Active since Oct 2016

30 Oct 2016, 19:03

Recless lending

<p>The system the bank is using is not effect the truth and the matter is someone who is in financial distress may end up taking loan one after another soon enough an individual would be struggling to survive. Bt none the less I did found my self in that situation now instead of defaulting I asked the bank to consolidatensure my debt into one the credit cards overdraft n so on bt they say I don't qualify wat m failing to understand is someone paying 11000 of witch can be chopped to around or even below 5000 over a longer period doesnt qualify. Is it that the bank wants to see its clients suffer I did took the loans of which I nw c the bank didn't follow ncr or their system overlooked it nonetheless if the bank fails m defaulting my payslip can stand in court to prove that m indeed over indebted n that won't be good for the image of the bank </p>

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Replies (2)
Standard Bank
Standard Bank's reply31 Oct 2016, 09:15
Official

Good day Tshililo Masala

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply07 Nov 2016, 10:05
Official

Dear Tshililo Masala

Thank you once again for your posting.

I refer to my email correspondence and you are more than welcome to liaise with me when you have the time.

Kind regards

Clint Petersen

Complaint Resolution Centre

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