aN
allistair N

1 reviews | Active since Aug 2009

31 Jan 2017, 11:42

Reckless Lending to elderly

<p>Dear standard back I am appauled at the service in which you operate exploiting elderly people.</p> <p>this has only been brough to my attention now and I want clarity - my mother who is now 55 was given a credit card in 2013/2014 with R8K credit limit what I would like to know is how the scoring process was done and what checks and income docs was sent or required for that credit limit as my mother has been enemployed most her life to her chronic asthma ? she was handed over for non paymet to Norton lamabriianos attorneys , how can she pay if she is not working ? due the the constant harrasment my sister stepped in and assisted not knowing or having banking backround , I would like a full report as to how & what process was followed in allowing that credit card ! this is reckless lending and will take further action!</p>

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2017, 14:55
Official

Good day Allistair

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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