Recharged for R29 and got no airtime

On 8 April 2015 i recharged with vodacom airtime but never received it. I got a message on my phone saying technical error.<br> I logged a complaint on the standard bank website shortly after the incident. I got no response.I logged another complaint on their website yesterday ....still no response. Their service is really bad.<br> <br> This bank did the same thing on 26 Feb when i recharged for R150 cell c airtime. Their still investigating that incident 1 month and 2 weeks later. I hate this banks service.