Receiving another person's MyUpdates constantly

I have already called MyUpdates regarding this issue and I won't be doing so again. I do not have the time. I have informed you that I am receiving another account holder's SMS alerts. I am assuming that my cellphone number was used instead of his/hers by mistake. The consultant that assisted me over the phone assured me this would be resolved promptly. I have been receiving this persons alerts for weeks now and it is becoming very very annoying. How difficult is it to remove his account number off my profile/my cellphone number off his profile?<br> Sort yourself out Standard Bank! You are giving me alerts of this person's confidential banking transactions which I am sure he/she will not be happy about. Also, he/she is probably receiving no alerts for transactions which must be quite frustrating as it looks like it is a business account.