1 reviews | Active since May 2012
RECALL ON ACCOUNT UNSUCCESSFUL
I have made a payment in error from my cellphone, and now i have been advised that i cannot get my funds returned to me as the person whose account i paid the funds into is at the legal division. <br> <br> it has been 10 days since the response and i have been unsuccessful in getting hold of Randal Bishop who sent me the email. the number he provided says it does not exist, and the next persons whose name is on the email is never available when i call. it is R10 000 that was paid and this is not a small amount.<br> <br> i moved my banking away from Standard bank a year ago due to problems like this and just got back again last month. only to have a problem once again. <br> <br> i have received no joy from the bank and cannot even place them on term to take this to the ombudsman which is totally unnecessary. <br> <br> I paid an amount in error and just want my money back, whatever problem they have with their client is none of my concern.
Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
