ZK
Zamantungwa K
1 reviews | Active since Feb 2021
18 Feb 2021, 11:50
Reason for declined Vehicle Finance Application
I app**** for Vehicle Finance through Dadas Motorland last week. I have just been told that I have been declined due to "my internal banking score" is low and the dealer referred me to you for any further clarification. Can you urgently provide clarity on the clear reason for the declined application? My affordability is excellent, credit score is good, past payment history of accounts is good.
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Standard Bank's replyOfficial
19 Feb 2021, 05:25 Hello Zamantungwa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply19 Feb 2021, 05:25
Official
Hello Zamantungwa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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