1 reviews | Active since Dec 2014
Reapp**** Home loan 2 months later and no response
After my wife and i got divorced our divorce agreement was that i would keep our house of which our current account is with standard bank. i how ever had to reapply for a credit application and re apply for the home loan in order to get the house onto my name. Since February i have been to and from the bank making several calls leaving numerous messages and to date noboby other than an sms i recieved has bothered calling me back to let me know if it was approved or not ( which shouldnt be the case) and if so what the reasons are. When contacting K90 in boksburg the phone rings forever and when it does get answered messages are left and calls not returned. The k90 branch when you go sit in the queues over and over to get assistance have to call the hoam loans department and even so STILL NO LUCK. <br> My only other option which is going to end up costing me more money on transfer costs is to reapply at another bank or institute willing to assist me which at this space in time is probably my next best bet
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
