HM
Harold M
1 reviews | Active since May 2012
11 Feb 2020, 09:55
Reap off: Loan settled but lawyers calling me.
I had a loan that i have settled in September 2019 but in January 2020 i received a call from the Law firm that i owe Standard bank Loan. I was so surprised because i called Standard Bank before settling the loan and was given a settlement amount. I think my rights were undermined and i am consulting Ombudsman.
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Replies (5)0
Replies (5)
Standard Bank's replyOfficial
12 Feb 2020, 04:54Hello Harold
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Tshilidzi Mulaudzi
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's reply12 Feb 2020, 04:54
Official
Hello Harold
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Tshilidzi Mulaudzi
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
HM
Harold M's updateReviewer Update
12 Feb 2020, 18:23I have also lodged a complain with Standard Bank complaintresolutionCentre I haven’t received response. I will be making a followupS.
HM
Harold M's update12 Feb 2020, 18:23
Reviewer Update
I have also lodged a complain with Standard Bank complaintresolutionCentre I haven’t received response. I will be making a followupS.
HM
Harold M's updateReviewer Update
12 Feb 2020, 18:23Thank you
HM
Harold M's update12 Feb 2020, 18:23
Reviewer Update
Thank you
HM
Harold M's updateReviewer Update
15 Feb 2020, 09:23This matter is till not addressed. I have made several follow up it didn't help.
HM
Harold M's update15 Feb 2020, 09:23
Reviewer Update
This matter is till not addressed. I have made several follow up it didn't help.
HM
Harold M's updateReviewer Update
19 Feb 2020, 12:57I take the hint. We will take the next step. Thanks
HM
Harold M's update19 Feb 2020, 12:57
Reviewer Update
I take the hint. We will take the next step. Thanks