JA
Johann A

1 reviews | Active since Jul 2016

09 Mar 2022, 13:54

Really terrible customer service from Standard bank homeloans.

The customer service I have received from Standard Bank home loans is beyond disappointing. They claim to be able to resolve a problem within 24 to 48 hours. After 9 days and counting nobody seems to be able to assist. Good luck with your future business.

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Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2022, 15:14
Official
Hello Johann

Our sincerest apologies for the delay in feedback. 
 
We have escalated your matter and have been assured that the relevant team has your query in hand and has prioritized a resolution for you. 
 
 Our team will be in touch with further feedback.
 
Kind regards
Standard Bank Help Centre
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