GR
Gerhard R

1 reviews | Active since Feb 2018

23 Feb 2018, 13:19

really poor service

Service is so poor... I have been waiting to apply for a loan but the service is really bad i have been sitting in the que for the last 3 hours and nobody came out or in... There is only one financial Consultant on duty...

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Replies (2)
Standard Bank
Standard Bank's reply23 Feb 2018, 13:42
Official

Dear Gerhard Le Roux

Thank you for posting your comments.

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply26 Feb 2018, 10:46
Official

Dear Gerhard Le Roux

Thank you for your posting.

I refer to our telephonic conversations and my email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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