Really Poor Attitude

<p>Application number: ********** </p> <p>Long story short, You have offered a very poor rate on a 2nd Home loan which is double my current home loan. I have been with you for many years and have an impeccable record. You want me to move my other accouts to you but you are not giving me any reason to. I want to remain with you but i am asking you to provide me with a good/competitve rate?</p> <p>What level has this been escalated on and why do i have to revert to this forum for a proper escalation and review. I want to give you my business, R4.4 million of it over the term but you want to throw me away ?</p> <p>Come on guys, how about for once, offer me good or even respectable service ?</p> <p> </p> <p>Await your response, please prioritse as i am going to lose this property.</p> <p> </p> <p>Thanks</p> <p> </p>