SR
SOS R
1 reviews | Active since Mar 2009
01 Nov 2021, 19:43
Really now!
Realising that the tenant is yet to make the payment and that the money in my account won't be able to cover the bond repayment, I drove to your Cradlestone mall atm only to realise the machine didnt accept cash (one of the two by the closed branch) then I walked to the other atm by the restaurants hoping it will accept cash, still no luck. Then I drove to the Clearwater Mall only to get machines not accepting cash. This is not only worrying for the time/money spent but also for the fees you guys will charge me for not having sufficient funds to cover the bond repayment.
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Standard Bank's replyOfficial
02 Nov 2021, 02:24Hello,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Nov 2021, 02:24
Official
Hello,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***