really frustrating !!!

<p>As a prestige customer, i seem to be getting the worst service ever. or is this the norm... my prestige consultant is on leave, again, I cannot get through to the branch ( ********** 610) after at least 50 attempts, seems like at all employees at the prestige customer care center are on leave as well, emails to person standing in for my consultant goes unanswered for days !!! do you , or do you not need my business in this downward spiralling economy ???????? </p>