RH
Ruwaida H

1 reviews | Active since Mar 2012

15 Oct 2026, 14:45

Really Bad Service

I have asked for an account to be closed in March 2026 and cannot believe that this matter is still unresolved. The incompetence in handling this matter is dismaying (politely put). What should I do next? It is unbelievable that I must send several emails every so often asking for feedback. ***;***; ***

0
Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2026, 15:09
Official

Dear Ruwaida,

Thank you for bringing this matter to our attention.

At Standard Bank, we are committed to delivering the highest standard of service to our clients, and we would like to investigate and address your concerns as a matter of priority.


We sincerely apologise for any inconvenience and frustration this experience may have caused and appreciate the opportunity to resolve the matter.

Our team will reach out for further assistance.


Kind regards,
Standard Bank Hello Peter Team