ET
Erns T
1 reviews | Active since Jun 2014
02 Apr 2026, 10:29
Really bad online service.
If I could give a 0 it would have suited me better.Yesterday I waited for almost 15 minutes for someone to help me.Today I waited for 20 minutes on the line.I cannot do transactions and there was no one to help me.Your online service is really BAD.0/10.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Apr 2026, 10:41Dear Erns,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Apr 2026, 10:41
Official
Dear Erns,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
ET
Erns T's updateReviewer Update
02 Apr 2026, 11:03This still does not resolve my problem.
What does a sorry help?
What does a sorry help?
ET
Erns T's update02 Apr 2026, 11:03
Reviewer Update
This still does not resolve my problem.
What does a sorry help?
What does a sorry help?