Reactive feedback with no outcome

<p>On the 18th of April I app**** for your Optimum Current Account in your Standard Bank, Sandton branch. I have repeatedly asked for updates in terms of when the account will be opened. I was advised that it would take 2 weeks to open. Since then, after repeated emails and phone calls I have still not got an account, only to be told that the account application "is being processed". I now require this account urgently.</p> <p>How do I expedite this?</p>