HB
Hazel B
1 reviews | Active since May 2019
17 Jul 2020, 15:52
Re reimbur*****t of premium
I had bought car through Standard bank and I subsequently traded my car.MFC settled the car and R9100 was due back to me.i was told it would be paid on the 13th of July nothing happened.on that day got a msg that they're processing on the 15th again got the same msg.of processing.All I want is to be paid back my premium
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Standard Bank's replyOfficial
17 Jul 2020, 16:13Dear Hazel Beauchamp
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Jul 2020, 16:13
Official
Dear Hazel Beauchamp
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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HB
Hazel B's updateReviewer Update
20 Jul 2020, 15:52How urgent is urgent with no time frames.i was promised payment on the 13th it's the 20th today.how long still?
HB
Hazel B's update20 Jul 2020, 15:52
Reviewer Update
How urgent is urgent with no time frames.i was promised payment on the 13th it's the 20th today.how long still?