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breakfree B

1 reviews | Active since Nov 2016

23 Sept 2021, 15:13

RE: Raksha Mangroo, Standard Bank

I want to extend my sincere gratitude for the commitment and hard work displayed by Ms Raksha Mangroo in my recent engagement with her through Standard Bank Home Loan. Generally, the latter is a chaotic extension of the bank based on my experience of having dealt with them on a several occasions. This week was a breath of fresh air when my call landed to Ms Mongroo, through out my query she kept me informed about every detail. Where she fell short she enquired and filled me in with more details which made the whole process seamless.

Thanks for the good service she provides to the bank clients.

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Replies (1)
Standard Bank
Standard Bank's reply24 Sept 2021, 01:28
Official
Hello 
 
Thank you for your posting. 
 
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 
 
We are delighted to hear of your wonderful experience. 
 
Kind regards 
 
Complaint Resolution Centre
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