RE: HORRIBLE SERVICE

<p>I have had an initial complaint with Standard bank which was dealt with by Gugulethu.Temb & Kugan.Thambaran - which they didn't bother to follow up until completion. Then I logged a complaint on Hello Peter in Nov 2016, responded by Serisha Nagan. All of these Standard Bank staff members are from the complaints resolutions departement, but NONE OF THEM FOLLOW UP. Nerisha apologized for any inconvenience cased and requested my ID Number which I provided. After seversal follow up emails to Nerisha I sort of had to give up - ARE THESE PEOPLE STILL EMPLOYED AT STANDARD BANK OR DON'T THEY JUST GIVE A DAMN TO FOLLOW UP ON A COMPLAINT. I don't think I have ever received such HORRIBLE SERVICE from a bank such as Standard Bank. It's actually unbelievable, they these people have team leaders or manager to make sure they complete complaint or just actually do there jobs.</p>