MS
Marau S

1 reviews | Active since Nov 2023

29 Nov 2023, 15:22

RE ESTATE LATE

We did receive a better correspondence but we have not received the funds. can you please proceed to look further in our matter.

0
Replies (9)
Standard Bank
Standard Bank's reply29 Nov 2023, 15:27
Official
Good day Marau

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Dec 2023, 10:17
Official
Good day 

Your matter is still under review.

We will reach you as soon as we have feedback.

Kind regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Dec 2023, 07:04
Official
Hi Marau

 Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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MS
Marau S's update12 Dec 2023, 12:53
Reviewer Update
Good Day

Can you kindly follow up on estate matter as it now overdue, all necessary documentation has been provided.

Regards
Standard Bank
Standard Bank's reply12 Dec 2023, 13:42
Official
Dear Marau

Please note that correspondence has been sent to the beneficiaries.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
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MS
Marau S's update13 Dec 2023, 12:57
Reviewer Update
Dear Sir/Madam

The above matter refers.

We not the response with deep concern, as we are holding a special power of attorney which is duly signed by the client. You needed to liaise with ourselves as we the one's that raised the matter with yourselves.

We will be glad if you can liaise with us regarding this matter in order for onward transmission to our client for further consideration.

We await your further information herein, as we are not await of any beneficiaries herein.





Standard Bank
Standard Bank's reply13 Dec 2023, 13:14
Official
Good day 

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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MS
Marau S's update14 Dec 2023, 14:02
Reviewer Update
Good Day

We await your response herein.

Regards

Standard Bank
Standard Bank's reply14 Dec 2023, 14:10
Official
Hi Marau

Given the seriousness of this situation, please know that our team will undoubtedly get back to you.
 
 Please keep an eye out for further communication.
 
 We apologize for the trouble this has caused.
 
 Kindest regards 
 Standard Bank Hello Peter Team 
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