RE: All Paid Up & Still Being Hounded

On the 31st of July 2015 I received a settlement letter stating that I have paid up my standard bank master card ***14 3430 in full. Of late I have been receiving calls from a company by the name of RL Daly who advised me that should I forward them the settlement letter they will not only stop calling me but update my status with the bank. The calls have not stopped nor has my status been updated. After contacting the credit bureau it appears as though my credit information also remains in an unwarranted default. I would urgently like this account to be closed and updated with the necessary credit institutions as this was originally stated would be done once full payment was made.<br> <br> I love the service and efficiency that Standard Bank represents and this is something I do not expect a bank of this calibre to allow.<br> <br> I expect this to be remedied immediately. Please be advised that if I am to be contacted telephonically I may only be reached after 3. Email correspondence is therefore preferred. I will also be more than happy to email my verification of settlement.<br> <br> The last thing I need is to contact the frightfully inept call centre agents. Please get my matter resolved.