LV
Leandre V

1 reviews | Active since Jul 2011

30 Mar 2015, 13:29

Re-advance on Access Bond

App**** for a re-advance loan on 12/3/15 at Std Bank Parktown branch, Service request reference no. *** received due 19/3/15.<br> 19/3/15 recieved an sms \Access Bond Linking Option were Approved- Plse visit branch to link your accounts"which I did at Parktown Branch. Was then advised on the 23/3/15 that a valuation needs to be done on the property. Valuation was arranged and done on the 24/3/15. On the 25/3/15 spoke to Trudy at Homeloans requesting \""Advance Payment form"

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Replies (1)
Standard Bank
Standard Bank's reply01 Apr 2015, 13:06
Official
Hello TaeTam,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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