RCP paid up letter
I paid up my RCP account with standard bank and asked the bank to e-mail me the paid up letter but up to now i am still waiting for the letter to be e-mailed.I made the request at Standard Bank Soshanguve Crossing and was given service request no.***.I went to the branch to inquire and they promised that they will make another request and they will e-mail me the letter as soon as the letter reaches the branch. I am still waiting up to now.
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Standard Bank's replyOfficial
03 Sept 2015, 15:45Hello Louisa M,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Sept 2015, 15:45
Official
Hello Louisa M,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***