JS
Johannes S
1 reviews | Active since Dec 2016
05 Apr 2025, 14:34
Rcp balance went wrong
Last month my Rcp account was still working with a transfer balance off +_R6000 This month it say my loan amount is R24600 and my account has been suspended for not paying. If you look at my statement you will see that a amount off R665 goes off on a debit order. When I go into my Rcp account it say I must pay R3690 to get R3690. I have a balance off -R17810.77 as at 5 April 2025 Please could thy rectify this i have been using this Rcp for a very long time. Also got a sms from standardbank Dear Client your Rcp Facility has been suspended. Please pay amount due to have it reinstated and ensure it is not permanently revoked.
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
05 Apr 2025, 14:39Dear Johannes
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Apr 2025, 14:39
Official
Dear Johannes
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Apr 2025, 14:54Dear Johannes
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
We're eager to hear from you.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
We're eager to hear from you.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Apr 2025, 14:54
Official
Dear Johannes
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
We're eager to hear from you.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please confirm a convenient time we may contact you.
We're eager to hear from you.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Apr 2025, 17:21Dear Johannes
Our team has tried reaching out to you once again however your phone rings once then disconnects.
Please provide us with an alternative number so we can reach out to you.
We're eager to hear you from you.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried reaching out to you once again however your phone rings once then disconnects.
Please provide us with an alternative number so we can reach out to you.
We're eager to hear you from you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Apr 2025, 17:21
Official
Dear Johannes
Our team has tried reaching out to you once again however your phone rings once then disconnects.
Please provide us with an alternative number so we can reach out to you.
We're eager to hear you from you.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried reaching out to you once again however your phone rings once then disconnects.
Please provide us with an alternative number so we can reach out to you.
We're eager to hear you from you.
Kindest regards
Standard Bank Hello Peter Team
***
JS
Johannes S's updateReviewer Update
05 Apr 2025, 20:06***
JS
Johannes S's update05 Apr 2025, 20:06
Reviewer Update
***
JS
Johannes S's updateReviewer Update
05 Apr 2025, 20:22Please can thy phone me 9 o clock
On my wife's number ***
On my wife's number ***
JS
Johannes S's update05 Apr 2025, 20:22
Reviewer Update
Please can thy phone me 9 o clock
On my wife's number ***
On my wife's number ***
Standard Bank's replyOfficial
06 Apr 2025, 09:07Good day Johannes,
Thank you for your contact details.
We have forward the above to our service team for assistance.
KInd regards
Standard Bank Hello Peter Team
***
Thank you for your contact details.
We have forward the above to our service team for assistance.
KInd regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Apr 2025, 09:07
Official
Good day Johannes,
Thank you for your contact details.
We have forward the above to our service team for assistance.
KInd regards
Standard Bank Hello Peter Team
***
Thank you for your contact details.
We have forward the above to our service team for assistance.
KInd regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Apr 2025, 07:51Dear Johaness
Thank you for writing back.
Can we call you now?. Please advise.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back.
Can we call you now?. Please advise.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2025, 07:51
Official
Dear Johaness
Thank you for writing back.
Can we call you now?. Please advise.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Thank you for writing back.
Can we call you now?. Please advise.
Thank you
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Apr 2025, 07:35Dear Johannes
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Apr 2025, 07:35
Official
Dear Johannes
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***
Excellent customer service is our priority, and we are happy that we met that mark!
Thank you for leaving an amazing review. It means the world to us and to our entire team!
We look forward to serving you again soon!
Kind regards
Standard Bank Hello Peter Team
***