RCP application

Good day<br> <br> I received an email on 9 April 2015 from M. Maleka from polokwane square and she contacted me to send some extra documents and I did on the same day. Since then I have not heard anything from her or even my banker who has not even tried to contact me and give me options to my problem. I thought they are there to give solutions to our problems and making our lives much easier. It doesn't feel like that with Polokwane Square.<br> <br> Secondly, Is it possible to have a banker in Gauteng? Someone who puts customers first like Yumna Bera.<br> <br> Kind regards,<br> Enoch