TC
Tapiwa C

1 reviews | Active since Nov 2012

05 Jun 2016, 18:31

RCP Access to available balance blocked after increase application

<p>I app**** for increase on my RCP loan on Sa****ay 28 May I sit here on the 5th of May with no response yet and having been told my file has gone to ***** check which is fine but I have no reference number or indication when I will have feedback. But that's not the worst thing, the worst thing is I have about 2100 available in my RCP currently and need to use that money desperately and because of this application I can't do inter account transfers I don't understand why and after following up with consultant at branch she doesn't know when we can get that fixed </p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Jun 2016, 11:12
Official

Good day Tapiwa

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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