Rather pay more for a bank that knows what it is doing.

Standard Bank as to be the worst possible banking service provider in South Africa. We are in the process of selling our property and have just received the cancellation figures from Standard Bank. Unbeknownst to us, they changed our monthly repayment premium by more than R6800 in the last month and changed the duration of the bond agreement. This has escalated the cancellation figures, with no reason at all. An hour on the line with a call agent does not even begin to find you the answers you are looking for. Furthermore, we had given our notice period of 90 days, which expired and had to reapply the notice - giving rise to additional costs. The biggest mistake I ever made was the day I signed my bond agreement with Standard Bank, as they are ************* and there is no transparancy in anything received from the bank.