KL
Karen L
1 reviews | Active since Jul 2012
08 Jul 2019, 21:58
Randomly closing of account without my notice or premission !!
this is the 3rd issue ive had with standard bank. Logged onto my internet bank to have a message say my card does not exist. how can my card not exist i havent closed it !!!! ive had no communication from them to advise of any issues with my card. This is the second time and is going to be the last time!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Jul 2019, 03:59Hello Karen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
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Standard Bank's reply09 Jul 2019, 03:59
Official
Hello Karen,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
16 Jul 2019, 09:01Dear Karen
Thank you once again for postng your comments.
Emails has been sent to you requesting further information. Should the matter not be resolved, you are more than welcome to liaise with me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***0
Thank you once again for postng your comments.
Emails has been sent to you requesting further information. Should the matter not be resolved, you are more than welcome to liaise with me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***0
Standard Bank's reply16 Jul 2019, 09:01
Official
Dear Karen
Thank you once again for postng your comments.
Emails has been sent to you requesting further information. Should the matter not be resolved, you are more than welcome to liaise with me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***0
Thank you once again for postng your comments.
Emails has been sent to you requesting further information. Should the matter not be resolved, you are more than welcome to liaise with me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***0