BO
Bukky O

1 reviews | Active since Dec 2015

23 Dec 2015, 20:55

Random Acts of Blocking - The Standard Bank Story

1. My account was blocked with no explanation while trying to use the internet banking service.<br> 2. A request for a new card was made by an unknown party without completing security verification.<br> 3. The telephone recording of the new card request was not traceable. <br> 4. A few weeks after resolving this ordeal, my account has been blocked, again, without a reason.<br> 5. The only bank employee that proved helpful was a private bank consultant named Johannes.

0
Replies (1)
Standard Bank
Standard Bank's reply24 Dec 2015, 10:24
Official
Hello yeyeoge1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***