KM
Kodi M

1 reviews | Active since Jan 2020

17 Jan 2020, 09:54

****** service

I experienced the worst ****** service at Standard Bank Centurion Lifestyle...

I was waiting to be assisted by the receptionist at the reception area,..the reception lady was not there ,she saw me waiting for her to get back to her desk,..as I waited there were two white ladies that came after me and waited with me...when she got back to the desk she first assisted those white ladies, then after only after assisting them attending to me .

What made me angry was the fact that she had seen me wait before those woman, and when I had ask her why she did not acknowledge me first she just brushed me off and did not apologize for that....

@Centurion Lifestyle Centre The lady that was at reception on the 17th January 2020 Time 9:00am.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Jan 2020, 02:47
Official
Hello Kodi, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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