1 reviews | Active since Jan 2014
****** at Welkom Branch
<p>I am seriously upset about the blatant ****** behaviour by a WHITE lady working at your branch in Welkom in the Free State. I arrived at the front door of your bank at 10H58 today, Saturday, & she was about to lock the front entrance at the revolving door, but she prohibit me entry showing me that I am late and she is going to lock the door.<br />I asked her nicely if I cant just get access to do a quick transaction but she rudely showed me the sign to get away. As I was stepping back about to leave, a WHITE couple also arrive at the revolving door and want access, & from what could understand in Afrikaans they begged her for access & there she was opening the door for them!!</p> <p><br />Another three WHITE people arrived & again she opened the door for them. I stepped forward again asking her if I can get access, but she told me clearly that it is a risk for her to open for me as it is now after 11H00, & I should get away.</p> <p><br />My point is : is it because that I am BLACK that I am a risk for her to open the door, as she quickly & without hesitation opened the door for the WHITE people when they asked her in Afrikaans.</p> <p><br />Really Standard Bank.....in these days you do not need to employ people that still promote apartheid & that do not want to build our South Africa to one where everyone is equal.</p> <p><br />Please respond to me soonest on what remedial action you will take to solve this.</p> <p><br />Dr. Thembi Motaung </p>
Good day Thembi
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**********Good day Thembi
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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********** (fax)
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