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1 reviews | Active since Jun 2018

25 Jun 2018, 16:48

R99 Unauthorised Debit Order - Standard Bank

I have been so loyal to Standard Bank. Been with them for as long as I can remember. But now with the R99 debit order **** that they cannot do anything about, I am ready to say goodbye. Being told that there is nothing they can do...I need to reverse it every time, while the bank charges me!!!???

I cannot stop this debit order because these ****s use a different reference number everytime. My bank is supposed to protect my money.

I am done!

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Replies (2)
Standard Bank
Standard Bank's reply26 Jun 2018, 08:07
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Jul 2018, 15:25
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you today 2nd of July 2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

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