R9861.91 Debt What is it for?
I had an issue with people who were constantly debiting my account without permission which made me end up moving my transaction to another account. I then called Standard bank call centre to close this account and they asked me to go to the bank which I did and later I kept on getting SMS's that a debit order has gone off yet there was no funds which I again disputed with the branch and nothing was done. Today I have a debt with Standard Bank for R9861.91 which is now handed over to Attorneys. I would like to know what is that for and if it is arrears that my account had no fund how does the arrears get to R9861.91 yet I had no overdraft facility in this account. I am now handed over for R9861.91 I need a detailed statement from standard bank which shows me how did this R9861.91 accumulate to this figure. I will be raising this issue cause I had never taken a loan nor did I have an overdraft what is this R9861.91 for.
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Replies (5)
Standard Bank's replyOfficial
19 Oct 2019, 03:48Hello Nosipho,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply19 Oct 2019, 03:48
Official
Hello Nosipho,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards S. MartinComplaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
22 Oct 2019, 08:50Dear Nosipho Pututu Ndlela
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply22 Oct 2019, 08:50
Official
Dear Nosipho Pututu Ndlela
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
's updateReviewer Update
22 Oct 2019, 14:36Good Day Clint Petersen
No email was received requesting further details kindly confirm email address the email was sent to?
Regards
No email was received requesting further details kindly confirm email address the email was sent to?
Regards
's update22 Oct 2019, 14:36
Reviewer Update
Good Day Clint Petersen
No email was received requesting further details kindly confirm email address the email was sent to?
Regards
No email was received requesting further details kindly confirm email address the email was sent to?
Regards
Standard Bank's replyOfficial
30 Oct 2019, 13:09Dear Nosipho Pututu Ndlela
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Oct 2019, 13:09
Official
Dear Nosipho Pututu Ndlela
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
's updateReviewer Update
11 Aug 2020, 11:45Hi Clint Petersen,
I have just received a call from Norman and Associates regarding this same query I have endlessly tried on my side to resolve, till today I have never received any communication from Standard Bank regarding now a R10985 debt I owe for once having a cheque account with them which had no overdraft, I will appreciate your prompt response in this unfortunately I was out of action due to my health and couldn't respond to your last comment.
This is ridiculous that such a big bank wants to rip people off ordinary people like myself who are currently trying to survive in a country with such a poor economy..
I can be contacted on ***.
I have just received a call from Norman and Associates regarding this same query I have endlessly tried on my side to resolve, till today I have never received any communication from Standard Bank regarding now a R10985 debt I owe for once having a cheque account with them which had no overdraft, I will appreciate your prompt response in this unfortunately I was out of action due to my health and couldn't respond to your last comment.
This is ridiculous that such a big bank wants to rip people off ordinary people like myself who are currently trying to survive in a country with such a poor economy..
I can be contacted on ***.
's update11 Aug 2020, 11:45
Reviewer Update
Hi Clint Petersen,
I have just received a call from Norman and Associates regarding this same query I have endlessly tried on my side to resolve, till today I have never received any communication from Standard Bank regarding now a R10985 debt I owe for once having a cheque account with them which had no overdraft, I will appreciate your prompt response in this unfortunately I was out of action due to my health and couldn't respond to your last comment.
This is ridiculous that such a big bank wants to rip people off ordinary people like myself who are currently trying to survive in a country with such a poor economy..
I can be contacted on ***.
I have just received a call from Norman and Associates regarding this same query I have endlessly tried on my side to resolve, till today I have never received any communication from Standard Bank regarding now a R10985 debt I owe for once having a cheque account with them which had no overdraft, I will appreciate your prompt response in this unfortunately I was out of action due to my health and couldn't respond to your last comment.
This is ridiculous that such a big bank wants to rip people off ordinary people like myself who are currently trying to survive in a country with such a poor economy..
I can be contacted on ***.