zA
zuny A
1 reviews | Active since May 2025
20 May 2025, 13:30
R8k ****** from my account!!! Don't trust this bank one bit anymore!!!
My Standard Bank cheque card/account was recently de*****ed of close to R8k, i.e. swiped and approved (without my permission) on UberEats and UberRides.
When I contacted Standard Bank to report the *****, they were totally 'blase' with the incident (no empathy at all - indicating that they will contact me in 6 to 7 days time!!!), and the call agent indicated that he himself had been de*****ed recently (also by someone using UberEats/UberRides!!)
I am extremely disappointed with the service rendered by standard bank. I don't trust this bank anymore (I have already started moving some of my accounts to another more trustworthy bank)
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
20 May 2025, 14:14Dear Zuny
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 May 2025, 14:14
Official
Dear Zuny
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 May 2025, 10:29Dear Zuny
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 May 2025, 10:29
Official
Dear Zuny
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***
Our team tried calling you to no avail.
Please send us a convenient time we may contact you.
Looking forward to your response.
Kindest regards
Standard Bank Hello Peter Team
***