R80K INTERNATIONAL TRANSFER OF FUNDS

I have been a private banking customer of Standard Bank for 35 years. On 19 April I made an international transfer into my Bank of Ireland account. Four days later the Bank of Ireland returned these funds to South Africa. To date, I have yet to see these funds in my Standard Bank account. I have sent numerous e-mails to Standard Bank containing refence numbers, and absolutely nobody comes back to me! Let alone give me any answers as to where my money is being held. I feel that Standard Bank is extremely negligent and unhelpful and to say the least a USELESS banking institution. I sincerely hope that somebody from Standard Bank takes this review seriously and comes to light with long overdue answers!!