R6000 and more lost due to Standard Bank

<p>I recently sold some goods to a buyer, When I received the SMS confirmation from Standard Bank I released the goods to the buyer not being aware that the money had not cleared. The buyer has subsequently reversed the payment and now I am left short by a LOT!!! I have tried on numerous occasions to get a hold of Standard Bank ***** division. </p> <p> </p> <p>Octavia - Standard Bank Prestige Banking transferred me to Keenan - ***** Department . Someone else then answered and gave me this number ********** - Application ***** and told me to hold while I was transferred. After more than 30 minutes of listening to VERY TERRIBLE elevator music I had to end the call as I had to go back to work. </p> <p> </p> <p>As always the service from Standard Bank is appauling and I demand an explanation why Std Bank shows the money as cleared in my account and via the SMS when its not!!!!</p> <p> </p> <p> </p>