R60 fee to stop a debit order I have no clue where it comes from and who authorised it.

Dear Standard Bank,

Can i sincerely ask you to explain to me why must I pay R60 per debit order to stop it if I dont know who's debiting my account and never given them authority to. I understand if you say you want to charge me if I go to the branch or ask your Call Centre to stop it but if I do it by myself on online banking I shouldnt be charged a single cent. Capitec allows me to reverse and stop ***** debit orders online for free and i expect the same from you or else ask me first before allowing a debit order to run from my account so that I'm not forced to pay R60 for something I have no idea where it comes from. This is day light ******* and there's no way i'm going to accept it instead I'm going to call your Call Centre every month to reverse the amount which is a total waste of my time and your Call Centre's time as well.

Regards, Your very disappointed customer