PP
Poobalan P

1 reviews | Active since May 2013

27 Aug 2018, 12:12

R50 for a bank statement...****************!

How come Std Bank is charging R50 per statement on a loan account? This is ****************. We need the statement to see if our payments have reflected correctly but you making it difficult for us to settle this account. What is your agenda? Stop ripping clients of!!!

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Replies (4)
PP
Poobalan P's update27 Aug 2018, 12:19
Reviewer Update
Might I add, its R50 per page...
Standard Bank
Standard Bank's reply27 Aug 2018, 15:41
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

PP
Poobalan P's update27 Aug 2018, 17:19
Reviewer Update
Thanks for your response. I hope your reply was not to keep me quiet but offer a good solution.
PP
Poobalan P's update04 Sept 2018, 12:08
Reviewer Update
Good Day Nkululeko, Thanks for your response. My concern now is that why is the Standard Bank at Northmead Square asking for R50 a page, I think you need to investigate this matter. How can I get a statement for the accounts I want to free. Thanks, Mr P Pillay