R20,900 TAKEN WHEN PAYING EFT BENEFICIARY R1000

<p>ON THE 25TH OF JULY, I LOGGED ONTO online banking and proceeded to pay my bill's. I paid oen beneficiary R1000 and when the money went off of my account, R20,900 was taken.</p> <p>I immeadiately phoned the bank to report the problem and put a stop on the money.</p> <p>I was told in a recorded call that there was a technical problem on thier side and I would be contacted.</p> <p>I was not contacted.</p> <p>I called back at 4pm - was put on hold for 20min - not allowed to speak to a manager - given no anwer as to when I would get my money back - and told someone would contact me.</p> <p>I was contacted by a team leader within the hour - and told I'd be repaid by morning.</p> <p>it has been 48hours later and I still do not have my money.</p> <p>This is R20,900 - I am under imense stress. My debit orders have gone off of my account and I am left with NO MONEY!</p> <p>I want my money back.</p>