RM
Rudolph M

1 reviews | Active since Oct 2016

31 Oct 2016, 19:59

R Maetisa and Associates

<p>My name is Rudolph Maetisa, unhappy Standard bank customers on personal and business. I went to the bank to request debit order and instead of being assisted, I was told to contact call center for assistance. I did that and got transferred to four different employees who didnt resolve my query without giving me any reason despite spending more than 45 minutes on the phone. The last employee pleaded with me not to lodge a complaint but still failed to assist! Their records will also show that I visited the branch on this day 31 October 2016.</p>

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Replies (1)
Standard Bank
Standard Bank's reply01 Nov 2016, 13:20
Official

Good day Rudolph Maetisa

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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