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luke.rossouw luke.rossouw

1 reviews | Active since May 2016

13 Apr 2021, 13:26

Quick to sue, slow to update credit bureaus

I settled my standard bank revolving credit loan handed over to Mac roberts attorneys and received a paid up letter of 15 March. It’s now almost a month later and Standard Bank has still not updated my credit profile with the bureaus. Legally Standard Bank has 7 days to do this from the date my debt counselor informs them of cleared debt.

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Replies (1)
Standard Bank
Standard Bank's reply14 Apr 2021, 00:26
Official
Hello Luke
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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